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As a business, you need to be attentive to your customers’ needs. Over the last several years, customers have turned increasingly towards contactless options handled predominantly through mobile phone features. This is true across industries; whether you are a restaurant, retailer, or specialty service, your customers expect a contactless experience.
The problem is that these features are not always readily available. In addition, many businesses do not fully understand what a contactless experience can do for their business. This article focuses on contactless payment options across several Industries, discussing features such as:
Invoicing options & running tabs
Table management tools
QR code features
Contactless payment options
Contactless payment through invoices
Within the service industry (plumbers, home repair, mobile vet, etc.) POS technology provides contactless payment options allowing providers to:
Invoice via email – link to secure payment form and e-receipt
Running tab for companies with monthly orders, allowing them to pay it off at the end of the month.
POS technology also allows companies to customize these invoices, enabling them to include their company logo, name, and contact information to give it a personal flair. This allows even companies with a very small staff and overheads to present an appearance of professionalism to their clientele.
These features are ideal for keeping up with customers for operations running on a limited staff. Usually, these responsibilities would be allocated to a billing department, which costs businesses time and energy to manage and regulate. However, centralizing these features through a POS system simplifies the process so that a single person can do it.
Contactless payment in dining
Providing a contactless dining experience has become an unexpected goal for restaurants over the last few years. This is especially true in the wake of the pandemic. POS technology also centers these clients by offering features such as.
Table management via digital mapping
QR code for menus
Payment options: Chip/tap/digital wallets
In this way, POS technology targets every step of the customer experience; from when they walk into your door to when they walk out, it provides contactless options the whole way through. For the modern customer, this achieves both the goal of maximized convenience and higher sanitary conditions.
Taking card payments via mobile phone conclusion
The biggest takeaway is that a contact list solution does not have to handle payment solely. Although it can help create invoices or processing cards, contactless payment solutions also streamline your customers’ experience. Whether through online ordering, advanced table management software, or QR code accessibility, these features maximize the customer experience.
Sometimes the best way to introduce contactless options is with the help of an experienced POS provider. Companies like talech have been working with small businesses in every industry for more than a decade, helping them maximize their contact list features. Our solutions include everything listed above in this article. In addition, we offer equipment such as an Ingenico RPC 457c bluetooth card reader to accept card payments on your mobile phone. Reach out today about a free demo and learn more about how we can become your trusted partner.
The above post was first provided here.
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