News and useful updates on POS & POS Solutions.
One of the unfortunate setbacks of a limited staff is slower service, which can negatively affect your customer’s experience with your business. A great restaurant experience means efficiently serving guests and having an optimized journey from their first touchpoint—being seated—to their final one—paying their bill.
Ticket times are especially important during lunch hours when many of your diners have a small window of free time before they return to work.
Unlike traditional paper-based methods, the latest restaurant POS systems allow your employees to take and instantly send orders to the kitchen, print checks, split bills and process payments for customers all from their table.
Table management for faster seating
Your customer’s experience starts as soon as they walk in the door of your restaurant. Having people piled around waiting to be seated is the last thing you want. To start off on the right foot, make sure your hosts are equipped with a POS system that makes check-ins quick and easy. Along with a bird’s eye view of your open and seated tables so your guests can be seated and served as quickly as possible.
Solutions to speed-up ordering
If your waiters and waitresses are having to serve more tables than usual, a modern POS system can streamline order taking and reduce the risk of errors. There are several solutions available with a modern POS system, from allowing customers to order directly from their phones with a QR code, to ordering from a kiosk tableside. No matter how hectic your dining room may get, your customers won’t have to wait for an available staff member to order their food or drinks.
Flexibility and security for quick payments
The final touchpoint in your customer’s experience is paying the bill. With the right POS, you can protect customer data and make closing a breeze by setting custom suggested tip amounts to make sure your servers are rewarded for their hard work.
Research shows that 89% of consumers are more likely to return to your business after a positive customer service experience. Using a POS system to speed up your ticket times ensures that your guests leave feeling good about their experience with you.
This post was provided here.
We hope that you found the above useful and of interest. Similar content can be found on our main site: www.enterprisepointofsale.com
Let me have your feedback in the comments section below. Let us know which topics we should cover for you in the future.
