Streamlining delivery invoices for your business

Offering delivery services is a powerful ally to have in building and retaining customer relationships. But delivery invoice technology has—for the most part—been scattered at best, only offering expensive or largely manual processes to small business owners. But recent developments in point of sale (POS) technology have yielded integrated solutions that offer promising invoicing options for businesses of any size.

There are a few key features that need to be considered when selecting an optimized invoicing solution. Not only must a POS solution contain powerful data management capabilities, but cloud-based features will also prove to be indispensable in utilizing modern invoicing tools alongside POS technology. Piecing these together will give a small business’s delivery operations a technical platform worthy of big business, complete with automated tasks and customer-friendly interfaces.

Invoicing must be integrated into all POS ordering platforms

Seamless integration between your invoicing tasks and the POS system you rely on is a fundamental starting point for delivery invoicing. The mention of the word “delivery” invokes thoughts of drivers in vans or small trucks running from place to place making their rounds. With that in mind, mobility and the cloud need to be walking hand-in-hand with delivery-based businesses in order to be effective. This provides you with the perfect place to start: your POS solution.

With the obvious emphasis on mobility and the reliance on the cloud for data integration, you will want a POS solution that covers all your bases:

Processing orders for deliveryCoordinating delivery and remote billingStoring all essential information in the cloud Leveraging an existing online platform to use invoicing software that is also web-based and can house your website 

These pieces will be especially successful when your POS solution provider can present you with web-based invoicing software that is already configured to integrate into their offered POS systems. An ideal situation such as this ensures that all of the moving pieces of your business are already well-positioned.

Mobile apps solve the payment and delivery timing problem

In order to take full advantage of the benefits offered via a fully integrated POS and invoicing software platform, available mobility options must be examined. With deliveries happening outside of your business, those making the deliveries must have the necessary tools to produce invoices and to accept payment. Mobile devices are only a part of the solution; there are other pieces that must be in play in order to fully execute precision delivery invoicing:

Mobile apps make it possible to accept immediate payment at the time of delivery. This is ideal for service-based businesses, such as caterers or home repair services, where payment is often remitted at the time of service. Being able to accept payment on a mobile app can yield benefits for in-store purchases as well, creating a natural line-busting approach and bringing the days of waiting in a checkout line to an end.Web-based invoicing software is the string that ties all of this together. Customers and employees alike will gain instant access to active and inactive invoices. Customers can view their digital invoices through email. Your staff can interact with invoices through the use of a mobile-friendly website, where they can view, make changes or cancel, any active or inactive invoices that are within your system.

Customer transparency rules the day

A key advantage of utilizing the full integration between a cloud-based POS solution and a web-based invoicing platform is the communication options that open up between you and your customers. These options create a high level of transparency into how an invoice is generated, resolved. The top POS invoicing solutions will alert a customer when an order has been changed, has been delayed, or even if has been canceled.

Keeping customers in the loop on delivery status sends them a signal that says that you care. It tells them that you can be trusted to openly communicate everything to them regarding an order. Customers can ask for digital updates for each change, including final bills or past due notices, so they can keep their own records accurate. Also, digitizing each change makes the executing of exchanges or returns process faster and with fewer delaying questions.

The delivery invoice builds trust—so integrate it

The number of delivery scenarios is nearly unlimited, making it impossible for a small business owner to plan for each one. The seamless integration of POS technology and web-based invoicing software is most effective when both solutions are delivered by one solutions provider. This ensures that all of your business data remains consistent, and makes it possible to keep an open book policy on how your invoices are created and managed.

The all-inclusive POS solutions powered by talech now include innovative and integrated invoicing software. Our consultants will work with you to develop an invoicing strategy that maximizes the full capabilities of both your new POS solution and your web-based invoicing tools. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.