What to Know When Adding a QR Code Point of Sale System in Your Restaurant

QR codes are the latest in consumer trends. Those squares with squiggly, boxy lines are unlocking a range of features for restaurants of any size. Whether used for broadening their customer base, customizing codes to make ordering more efficient, or seamlessly integrating into your POS, QR codes have many benefits and are easy to use. 

When your restaurant is ready to realize the benefits of QR codes, make sure your POS system supports the technology from the get-go.

New Ways to Reach Your Customers

The focus on contactless dining has made restaurants more efficient and the dining experience more enjoyable for customers, for example, by allowing multiple payment types or ways to order. When customers feel like they have options at your restaurant, it makes their decision easier when choosing where to go for a night out. 

QR codes can also help to reach new customers and in different ways. By adding a QR code to your website or on your storefront, new customers can instantly access your menu and learn more about the cuisine and experience you offer.

Create Your QR Codes

Two of the most useful features of a QR code point of sale system for a restaurant are the ability to add an “Order Type” parameter to the code and to add a Table code that specifies the table in the dining room that placed the order. These are the steps used to generate QR codes that include the order type:

Create a URL parameter at the end of the code’s URL that specifies whether the order is for dining in, pickup, delivery, curbside, or a custom order type.Go to an online QR code generator and paste the URL into the correct field.

Once the QR code is generated, download it, print it, and place it where customers can scan it with their smartphones.

The ability to create codes puts more control in the hands of restaurant owners which subsequently gives customers more control over their dining experience. 

Implement QR Codes for Your Restaurant

The use of QR codes by diners to place orders and pay their tabs got a big boost from the restrictions put in place to combat the spread of COVID-19. Once patrons and owners realized how much more convenient and efficient the codes make dining out, the technology began to be adopted more widely. 

However, many restaurants discovered that their legacy POS systems didn’t support QR codes. That’s where today’s cloud-based POS systems come into play by integrating QR code scanning with their many other mobility and contactless-dining features. 

The QR codes should be placed where your customers can access them easily such as at the hostess stand so diners can check in and seat themselves, at the restaurant’s curbside pickup location for fast order collection and payment, and on table-mounted cards where diners can scan them to view the menu, place their orders, and pay their tab without requiring a server. 

Additionally, the productivity increases made possible by the use of QR codes extend to the kitchen. When orders are received via QR code, they can be easily tracked through the POS system’s kitchen display system (KDS). Restaurants are also able to track their inventory in real-time as items are prepared to alert them more quickly to stock that’s running low. Managers get an up-to-the-minute view of the establishment’s sales figures for all orders placed online, by telephone, or in the dining room.

Choose the Right Tools for Your QR Code Point of Sale System

Implementing a QR code into your restaurant can be a game-changer, but you will need the right tools to ensure a smooth transition and efficacy of the code. Without the right POS provider alongside your QR code, you risk losing track of orders that come in with the code, delivering to the wrong table, or simply overloading the system with payments from multiple streams. 

When you partner with talech for your QR code point of sale system needs, we immediately get to work. Our knowledgeable and responsive team will identify your unique business challenges and provide a customized plan that fits your budget and your requirements to help you stand far above your competition. Reach out to us today to sign up for a demo and to learn more about how talech can be your valued POS partner.